Your guess is as good as mine! :roll: But, in these hard economic times, it is reasonable to assume that companies, like S&W, are going to cut the bottom line. This is an expense to them, and they won't be able to back their products like before. Bob
What's happening with the S&W lifetime warranty?
3
I just bought a brand-new 442-2 with no internal lock that was Mf'd on 11/03/2008. The Smith & Wesson Owner's Manual "Revolvers - Modern Style" that was included read like this on P. 32:
Notice the lack of the provision for the "Extended Service Policy" at he location designated by an "X" (in red) that appears in the other manuals I will show below (And, yes, I checked the rest of the manual thoroughly for the "Extended Service Policy" and it is NOT there):
![]()
(This manual was dated on the back cover as Sept. 11, 2008)
-*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*-
This manual was just pulled off the S&W web site and is the most current revision of The Smith & Wesson Owner's Manual "Revolvers - Modern Style" . Notice the "Extended Service Policy" text where the "X" is located in the manual I got with my new 442:
![]()
(This manual was dated on the back cover as Jan. 13, 2009)
-*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*-
This manual is from my 642-2 that I bought new in 2003 - It was Mf'd on Jun 16, 2003. Note that on P.29 there is a bold faced titled "Extended Service Policy":
![]()
(This manual was dated on the back cover as May 22, 2003)
-*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*-
I have e-mailed Smith & Wesson customer service to get a clarification on exactly whether I get the "Extended Service Policy" or not on my new 442-2. And if so, I have requested that a new manual be sent to me to keep with my gun in case I ever need to use the "Extended Service Policy".
If NOT, then does it mean that S&W is no longer going to offer a "Lifetime Warranty"??
RonJon
Notice the lack of the provision for the "Extended Service Policy" at he location designated by an "X" (in red) that appears in the other manuals I will show below (And, yes, I checked the rest of the manual thoroughly for the "Extended Service Policy" and it is NOT there):
(This manual was dated on the back cover as Sept. 11, 2008)
-*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*-
This manual was just pulled off the S&W web site and is the most current revision of The Smith & Wesson Owner's Manual "Revolvers - Modern Style" . Notice the "Extended Service Policy" text where the "X" is located in the manual I got with my new 442:
(This manual was dated on the back cover as Jan. 13, 2009)
-*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*-
This manual is from my 642-2 that I bought new in 2003 - It was Mf'd on Jun 16, 2003. Note that on P.29 there is a bold faced titled "Extended Service Policy":
(This manual was dated on the back cover as May 22, 2003)
-*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*-
I have e-mailed Smith & Wesson customer service to get a clarification on exactly whether I get the "Extended Service Policy" or not on my new 442-2. And if so, I have requested that a new manual be sent to me to keep with my gun in case I ever need to use the "Extended Service Policy".
If NOT, then does it mean that S&W is no longer going to offer a "Lifetime Warranty"??
RonJon
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