Back before Thanksgiving time I posted a picture of a Ruger American 9mm pistol that I bought in 2017 (new), I like the way it shoots and so does my son who shot it, but by way of the pictures I posted, one of our stellar forum members noticed the barrel color and that the gun was likely part of a Safety Recall based on the Model and a certain serial number range, which it turns out to be. He provided me a link to Ruger and I did the ‘on-line’ registration to have my pistol fixed, cool. However, Ruger sent nothing to indicate they had received my registration information, so I waited more than a week; no e-mail notification, no phone call, no box with a pre-paid label, so I called to see if my registration request was in their queue to be addressed. I went through the phone options, found the correct number and was instructed to leave my name, phone number, a summary of my call (to find out if my recall request was in their system) and to have my gun’s serial number available, which I provided… I never got a call back. So I called today thinking they were just busy the last time, went through the very same routine, again left my detailed information and never got a return call today. It’s not an emergency, I have more guns than I can ever shoot and I may never have the opportunity to shoot this one again, but even if I die and it’s either inherited or sold, I’d like it to be something without a Safety concern attached to it. Has anyone ever had this issue with Ruger? I’m sort of surprised and disappointed at the same time.