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2 Posts
I bought one of these new 2-27-20. The pistol immediately was having light strike issues. Took it back to the store I purchased from and they said the gun needed lube. So the store sprayed lube inside the pistol
Then it continued to have light strike (where you pull the trigger twice to shoot), plus the magazine started falling after you shoot it.
I took it back to store and they advised me sending back to S&W.
I did 5 weeks later it shipped back to me with invoice stating that Smith and Wesson repaired trigger and replaced body grip handle.
Next time I attempted to shoot it, I had to pull the trigger twice for the same bullet, you know, the click noise no bang.
I sent it S&W again on the 5th of this month they received it I have RMAs for both repairs. I called S&W yesterday and checked on status: I get the response they are slammed and it's in process. I voice my frustration and the employee listens. I studied the pocket pistol market for months and shot numerous pistols before buying this one. I'm beyond frustrated with Smith and Wesson. Smith and Wesson has had this gun in their possession about as much as I have had it. I just want a reliable gun.
Then it continued to have light strike (where you pull the trigger twice to shoot), plus the magazine started falling after you shoot it.
I took it back to store and they advised me sending back to S&W.
I did 5 weeks later it shipped back to me with invoice stating that Smith and Wesson repaired trigger and replaced body grip handle.
Next time I attempted to shoot it, I had to pull the trigger twice for the same bullet, you know, the click noise no bang.
I sent it S&W again on the 5th of this month they received it I have RMAs for both repairs. I called S&W yesterday and checked on status: I get the response they are slammed and it's in process. I voice my frustration and the employee listens. I studied the pocket pistol market for months and shot numerous pistols before buying this one. I'm beyond frustrated with Smith and Wesson. Smith and Wesson has had this gun in their possession about as much as I have had it. I just want a reliable gun.