Did you read the post ? he is pushing down to go on safe, it's the other way around on the Bodyguards.I had a student show up to one of our CCH classes with one of these. It jammed after firing 3 shots. We could not unlock it, and had to discharge the chambered round before the student could leave the range with it. Ended up loaning them one of our instructor's guns.
Take it back to the store and ask them to resolve the problem. I fear that S&W may have either a design or assembly problem.