I bought a Square Deal in 1986 or thereabouts and have used it for a tone of .38, .357, and .45acp. Christmas Eve I was moving to a new loading bench inside the house, garage is getting to cold. And whether it was temp or move I had my first critical failure. A lifting arm broke. So I whipped out a cell phone snapshot and sent a note to Dillon service asking what they recommend. Got the replacement lifting arms, both of them,with the new bronze bushings in today’s mail. No charge, no problem! The press is 35 years old and they still do warranty service on it!