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Discussion Starter · #3 ·
Yea makes some sense thanks man . Going to call first think tomorrow . What kinda threw me off was it kinda smells like rust when I wiped it got most but what is in the pictures wont come off with a brush.
 

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Welcome to the forums from the Wiregrass! Naval jelly will probably remove that without harming the SS. Blue Wonder makes a cleaner that will remove iron oxide. You'll likely need a brass brush to work down into the pits
 

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Hi and welcome to the forum! Keep us up to date on the "discoloration" on the revolver and once the problem is resolved..how about some nice pics of the revolver you describe.:cool:
 

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I have similar experience brand new 629 with 6inch barrel $979 at basspro didnt even see the gun as the one you look at is in a case but they get a different from the back. Complained to smith and sent it back to smith little less the 2 months got the gun back. They test fired it said it functions and said the corrision portion of the gun isn't polished and that its up to par with factory specifications. Mine looks worse then yours even has corrision on extractor rod a little on the tip where its tooled for grip. Very unsatisfied with the support and yes I emailed them pictures of the brand new unfired by me gun before sending it to them and waiting almost 2 months to get it back in the same condition except they fired the gun a couple times.
 

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Discussion Starter · #10 ·
I have similar experience brand new 629 with 6inch barrel $979 at basspro didnt even see the gun as the one you look at is in a case but they get a different from the back. Complained to smith and sent it back to smith little less the 2 months got the gun back. They test fired it said it functions and said the corrision portion of the gun isn't polished and that its up to par with factory specifications. Mine looks worse then yours even has corrision on extractor rod a little on the tip where its tooled for grip. Very unsatisfied with the support and yes I emailed them pictures of the brand new unfired by me gun before sending it to them and waiting almost 2 months to get it back in the same condition except they fired the gun a couple times.
Yea waiting on mine to come back been a moth wait so far .I figured man :(. Did you resolve the rust ? I'm just worried to strip a screw and scratch it up...
 

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I just got mine back today I called them they said if I wasn't happy to send the gun back again if I didn't agree with them. Im just going to be an unhappy customer never again, I gave them a chance. I pulled it apart after them telling me sorry and to have a good week end. There is red rust on the frame in and internals also im going to clean it my self but I won't be buying any more new smiths after giving them a chance to repair. Paid a grand and and they choose to send it back to me after having it for over a month in same condition as it was sent to them. Its within factory specifications and an unpolished area of the gun exact words they used said no repair needed. I have pictures too maybe I will upload them if I can.
 

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"Rough" stainless will rust. easiest is to detail strip and polish everything (not the action) with a little Flitz and a buffing wheel on a Dremel. Smooth stainless stays pretty.
 

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Thanks for the cleaning advice. I emailed smith this morning im thinking about sending the gun back to them for repair AGAIN as they didn't put any time into my support ticket to make me happy and at this point I feel at complete loss as a customer. New stainless revolver should come from any company with rust like mine did regardless. After sending it in they should have taken some time to fix the issue not really sure what they are thinking other then "its ok no big deal, gun meets factory specs" as they put in the notes no repair needed. I really hope they fix the issue im not really sure how they are going to do that at this point will try to keep you all updated. I hope the original poster keeps me posted also on his experience and wish him luck.
 

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Just something to keep in mind, it's very likely that the gun didn't leave the factory like that originally. It's already been said that rough stainless will rust while polished stainless is less likely to. I live in Florida so the constant humidity takes its toll on all metals. Who knows how long it sat in a gun store before it came to you. The rust could even have begun in transit. I was a hobbyist in knife collecting before getting into guns and even a $1K knife will rust if not protected. I would take the advice of others on here and clean it with flitz or another compound and keep it protected with oil or rust inhibitor and enjoy shooting the gun. It looks like a beauty!

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I wasn't born yesterday, I understand how metals rust and that measure can be taken at the factory to stop rust on new metal in enclosed box. You shouldn't have to scratch rust of a new stainless gun.
 

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I didn't assume that you were born yesterday, but I feel your expectations may not match today's realities. I've had firearms from all of the main manufacturers (Ruger, S&W, Colt, etc) and I have found these kinds of things happen in all of them. Manufacturers, in order to cut costs, don't spend any time at the end taking extra steps to create perfection like they used to. In order to get that kind of attention to detail you have to go custom. If you wish to try to force S&W to fix what they don't consider to be an issue and be without your firearm for months on end then feel free, we're just trying to give you alternatives. At any rate I wish you luck and hope everything works out to your satisfaction.

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