No it shouldn't. Whenever you close a revolver cylinder, you MUST rotate it until the cylinder lock clicks into place. If that's not a habit already, make it one. If you are doing that, then give S&W a call. The last revolver I sent for repair was returned in 11 days, so it's not too painful.the cylinder should turn regardless of how it goes back into firing position, shouldn't it?
If the cylinder is locked in the correct place (as you say), then the hand is not engaging the ratchet star. Two things come to mind: 1) the trigger is not rebounding to the full forward position. 2) The hand is not returning to the forward position in the shell plate window.Yes, of course. It clicks in place and is unable to rotate yet sometimes it won't turn when trigger is pulled. Good to hear about the turnaround time.
I'm calling tomorrow. Will keep you updated. Thanks to all who replied.