+ Reply to Thread
Results 1 to 9 of 9
  1. #1
    Senior Member
    Member #
    194
    Join Date
    Jan 2009
    Location
    Central Illinois
    Posts
    256
    Liked
    26 times

    S&Ws lifetime service policy?

    What's this mean, will they work on any gun they manufacture after a certain date? I know current policy says nothing before 1957, doesn't it?
    Steve
    "The Original Point and Click Interface Was a Smith & Wesson."

  2. #2
    Member
    Member #
    28
    Join Date
    Jan 2009
    Posts
    84
    Liked
    3 times

    Re: S&Ws lifetime service policy?

    Quote Originally Posted by S.B.
    What's this mean, will they work on any gun they manufacture after a certain date? I know current policy says nothing before 1957, doesn't it?
    Steve
    I think the cut-off is 1986.

    I have a 1970s vintage S&W 39-2 that broke the safety lever (sheared). S&W repaired it and it cost me ~$100 including shipping. So they will fix it (if possible) but will charge for work on older guns.

    NOTE: I've had some 1990s-2000s vintage S&Ws that needed some TLC. S&W paid shipping and repair costs for those guns.

  3. #3
    Senior Member
    Member #
    194
    Join Date
    Jan 2009
    Location
    Central Illinois
    Posts
    256
    Liked
    26 times

    Re: S&Ws lifetime service policy?

    So, I'm right, in assuming that they will service all older guns, within reason and age free?
    Steve
    "The Original Point and Click Interface Was a Smith & Wesson."

  4. #4
    Senior Member
    Member #
    222
    Join Date
    Feb 2009
    Location
    Texas
    Posts
    1,801
    Liked
    10 times

    Re: S&Ws lifetime service policy?

    Yep, "lifetime" means whatever they say it means. Cut off dates reflect changes in design & engineering. 'Cause they don't make 'em like they used to, they run out of parts for the older guns. Unless you can find parts for the older guns and a gunsmith to do the repair, you're screwed. Ain't progress wonderful?
    The last Boy Scout.

  5. #5
    Senior Member
    Member #
    162
    Join Date
    Jan 2009
    Location
    Michigan
    Posts
    429
    Liked
    0 times

    Re: S&Ws lifetime service policy?

    When I sent in my 629 Classic Hunter they said the cut off was back to 1989, anything from '89 up was covered. My CH was made in '88. After a I called them, they fixed it free anyway this year.

    Dave

  6. #6
    Senior Member
    Member #
    194
    Join Date
    Jan 2009
    Location
    Central Illinois
    Posts
    256
    Liked
    26 times

    Re: S&Ws lifetime service policy?

    WGlide90, does your username mean you ride a 1990 Wide Glide? If so, mine is a 1995.
    Steve
    "The Original Point and Click Interface Was a Smith & Wesson."

  7. #7
    cxm
    cxm is offline
    Member
    Member #
    175
    Join Date
    Jan 2009
    Posts
    89
    Liked
    7 times

    Re: S&Ws lifetime service policy?

    We need to make a distinction here... S&W's WARRANTY policy is one year parts and labor... like most makers.

    S&W has a policy of servicing guns made after a particular date (1980 sticks in my mind but could be wrong here) at no cost to the owner... but that is not a WARRANTY. This is mostly lawyer stuff... but the distinction is important because warranty means one thing and a policy another...

    FWIW

    Chuck
    Hoist on high the Bonny Blue Flag that bears the single star!!!!!!!!!!

  8. #8
    Senior Member
    Member #
    194
    Join Date
    Jan 2009
    Location
    Central Illinois
    Posts
    256
    Liked
    26 times

    Re: S&Ws lifetime service policy?

    CXM, funny you should mention warranty's most warrentys aren't worth the paper they're written on, anyway. Yep, my question was about their service policies anyway.
    Steve
    "The Original Point and Click Interface Was a Smith & Wesson."

  9. #9
    Senior Member
    Member #
    6
    Join Date
    Jan 2009
    Location
    N.E. Ohio
    Posts
    2,296
    Liked
    174 times

    Re: S&Ws lifetime service policy?

    The problem with the famous 'lifetime warranty' is fourfold:
    1) The parts are gone
    2) The old-timers who knew all about hand-finishing and
    non-CNC machining are also (for the most part) gone.
    3) The old non-CNC machine-tools are sitting under plastic tarps.
    4) The liability issue (like it or not) is very real.
    Don
    S&WCA
    NRA Life Member
    OGCA
    RCA

    CCA


 

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Similar Threads

  1. Colt New Service
    By Triplelock in forum Revolver Forum
    Replies: 22
    Last Post: 03-24-2013, 10:01 AM
  2. Politics as service
    By mmitch in forum The Lounge
    Replies: 13
    Last Post: 04-06-2011, 06:57 PM
  3. Obama's limo exempt from new "green" policy
    By David Lapell in forum News Links Forum
    Replies: 1
    Last Post: 04-03-2011, 01:13 PM
  4. Colt new service help
    By Geoff40 in forum Revolver Forum
    Replies: 5
    Last Post: 07-31-2009, 12:35 AM
  5. What's happening with the S&W lifetime warranty?
    By RonJon in forum S&W Revolvers 1945 to Present
    Replies: 7
    Last Post: 03-29-2009, 11:15 PM

Search tags for this page

s&w lifetime service policy

,

smith & wesson lifetime service policy

,
smith & wesson lifetime service policy.
,
smith and wesson lifetime service
,

smith and wesson lifetime service policy

,
smith and wesson lifetime warranty
,
smith and wesson service policy
,
smith and wesson warranty policy
,
smith wesson lifetime service policy
,
what does s&w lifetime service mean
Click on a term to search for related topics.
Powered by vBulletin® Version 4.1.4
Copyright © 2014 vBulletin Solutions, Inc. All rights reserved.
SmithandWessonForums.com is not affiliated with Smith & Wesson. We are an enthusiast site and fans of Smith & Wesson Firearms. To visit the official Smith & Wesson site, click here: Smith-Wesson.com.